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I & YSF series of products will be based on not less than the "Consumer Protection Law", "People's Republic of China Product Quality Law" and "mobile phone repair of goods to replace the provisions of the requirements" to provide after-sales service, services are as follows:

First, the whole warranty policy

1, since the purchase of YSFEN products from the date of receipt within 7 days, in the packaging, accessories and invoices complete, the appearance of the phone without damage and no one is damaged, and the "mobile phone product performance failure table" listed in the performance of the situation , According to your choice can be returned, free replacement or maintenance.

For the official website and excellent YSFEN company authorized to experience the store sales of products in the appearance of the phone without damage and no damage to the packaging, accessories and invoices and other complete circumstances, support 7 days no reason to return.

2, since you buy YSFEN products from the date of receipt of the 8 days - 15 days, the host in the appearance of no damage, no water, no damage to people, while the "mobile phone product performance failure table" listed performance failure, According to your choice, free replacement or maintenance. After the replacement of the phone can still enjoy the normal return service, but can not enjoy no reason to return service.

3, since the purchase of YSFEN products from the date of receipt of 12 months, the host in the appearance of no damage, no water, no one is damaged, and the "mobile phone product performance fault table" listed performance failure, you Free maintenance.

4, the host comes with the standard accessories warranty period, you buy the host from the date of receipt: charger, data cable, headset and internal, external battery, you can enjoy 12 months warranty service.

 

Second, the random gift warranty policy

1, you buy products when the random gifts to enjoy the normal replacement and maintenance services, but do not enjoy the return service;

2, you need to return the purchase of the product, you need to return the random gift together. Gifts if lost, damaged, the appearance of damage or foil gift has been unpacked, you purchase the product will not be able to enjoy the normal return service;

 

Third, non-warranty policy

One of the following is a non-warranty, you will not be able to enjoy free refund, replacement and warranty service, you can choose to pay maintenance:

1, more than three packs of validity;

2, three packs of evidence on the contents of the goods and physical indicators do not match or altered;

3, unauthorized maintenance, private demolition, misuse, collision, into the liquid, change, or improper installation of software systems caused by the quality of goods, or tear,

Modified product label, anti - counterfeit mark, machine serial number (IMEI);

4, not according to the requirements of the use of the product use, maintenance, maintenance caused damage;

5, due to human reasons leading to damage to mobile phones and their accessories;

6, due to floods, fires, lightning and other force majeure caused by damage;

7, the use of non-YSFEN company original parts, resulting in cell phone failure or accident;



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